Frequently Asked Questions

1. Are you regulated?
2. Do you hold my money?
3. Can I stop copying trades at any time?
4. What if I don’t pay an invoice on time?
5. Do I pay the commission even if I lose money?
6. Do I need to install a charting package?
7. Can I use any broker?
8. Can I use any charting package?
9. What support do you offer?
10. What if I enter my own trades on the slave account?
11. What if I adjust stop losses and targets myself?
12. What if I close a copied trade?
13. Do you use stop losses?
14. What is your track record?
15. Are your results verified?
16. What do I do if I have a complaint?
17. What is the minimum amount of money I can invest?
18. What updates do you provide?
19. What leverage do you use?
20. What asset classes do you trade?
21. What disaster recovery processes have you implemented?
22. Is my money safe?
23. Can I withdraw my funds at any time?
24. Can I add funds to my trading account at any time?
25. Is there a notice period required if I want to stop investing?
26. Are you VAT registered?
27. Where is your company registered?